Scrum PSM2 / SAFe SPC / Kanban / Release planning Stakeholder collaboration / Dependency management / Risk management / Coaching Meeting Facilitation / Problem solving / Root cause analysis Jira / Confluence / Jira Align (AgileCraft) / Team Foundation Server (TFS)

On-time delivery of new product increments for 3 years running at NTT Ltd (formerly Dimension Data)
Team scrum master for 7 successful SAFe program increments
Introduced innovative team retrospectives
Designed unique visual management boards and metrics to provide feedback to stakeholders on the team’s progress at Westpac
Established a small software development company in South Africa.
Established a high-level program board for the Mercedes-Benz East London plant IT initiatives, creating visibility, and enabling management to know the status of all projects at a glance
Introduced SCRUM and Agile software development practices to the IT department at Mercedes-Benz SA. Trained and coached the development teams at Mercedes-Benz South Africa in SCRUM, and the use of Microsoft Team Foundation Server, estimation techniques and productivity improvement

NTT Limited

Senior Scrum Master (March 2016 to current)

Full time scrum master for 2 product delivery teams (NTT’s Cloud Control UI and Common Services - a rest API / microservice based managed services platform, providing core services for the NTT TPS Managed Services Platform). Both products involved working with geographically dispersed teams.
Facilitated all Scrum ceremonies for the teams (sprint planning, daily stand ups, sprint reviews, sprint retrospectives)
During my second year at Dimension Data, the company’s Group Services adopted SAFe (Scaled Agile Framework) to help facilitate the transition of the company to a managed services provider. This necessitated well over 20 international teams to work together in 3 Agile Release Trains.
Prepared the teams for SAFe PI planning, ensuring feature backlog readiness and story refinement to a level necessary for planning
Facilitated the unblocking of impediments
Coached and enabled the teams to self-organize
Used Jira and Confluence to plan iterations, and share progress with stakeholders
Used Jira Align (AgileCraft) for managing PI planning of features and managing PI Objectives and risk management
Managed inter-team dependencies
Facilitated the deployment of product releases to production
Participated in 7 SAFe PI’s (program increments) each lasting 6 iterations (3 months), and successfully assisted the teams to deliver according to the committed plan

Westpac

Scrum Master (March 2015 to March 2016)

Scrum Master for the Daily Liquidity Coverage Ratio (DLCR) program. The DLCR program delivered regulatory reporting (the LCR report) on a daily basis to meet APRA requirements. The program consisted of multiple delivery teams.
Responsible for the full scrum cycle for a team of 6 developers and 4 testers, from product backlog management, sprint planning, sprint management with daily stand-ups, sprint review and retrospectives.
Liaised with the product owner and other business stakeholders
Collaborated with multiple inter-dependant teams
Enhanced the teams processes to improve their ability to “inspect and adapt” by encouraging effective retrospectives and creating a culture of continuous improvement.
Introduced visual management boards to aid with transparency to the team and stakeholders.
Designed a number of custom graphs and metrics to aid reporting to the steering committee and provide regular feedback on the team’s progress.

Mercedes-Benz South Africa

Scrum Master & SQL DBA (2011 to Dec 2014)

Supported 2 teams of developers as Scrum Master, involved in a number of time critical projects (including an MRP system supporting the international commercial vehicles division of Daimler, a logistics planning system, and production line monitoring system)
Coached the teams in Agile practices, driving significant improvements in productivity and transparency in the division.
Developed and implemented the concept of a Portfolio Management kanban planning board based on Kanban and ITIL principles, delivering both transparency and the ability to plan effectively as an IT organization. It is used in weekly management meetings to oversee the status of current projects, and to identify potential bottlenecks in delivery. Provides transparency on the incoming pipeline as well.
Managed the teams end-to-end development pipeline

.Net Developer & SQL DBA (2002 to 2011)

Co-developed multiple .Net / SQL applications including a product planning system and a vehicle production monitoring system which resulted in R10 million savings over 7 years, an authorization management system which is still in use today, a logistics planning system and a supplier scorecard.
Developed SQL SSIS packages for ETL of data between SAP and SQL systems.
DBA for all Microsoft SQL Servers and administrator of web servers
Implemented staging areas for quality assurance (DEV, QA, Production) and continuously improved the development pipeline
Introduced DevOps tools to enable more reliable deployments of product releases to production
Researched Scrum, Extreme Programming, pair programming, and drove the implementation of Agile practices to improve the speed and reliability of software delivery

Timber Warehouse (East London, SA)

Administration Manager (1994 to 2001)

National Diploma - IT (1999 - 2001) - Nelson Mandela Metropolitan University (Cum Laude)
Professional Scrum Master II (PSM2 - Scrum.org)
Scaled Agilist (SAFe SA) CERTIFICATE ID: 66138164–7766
SAFe Program Consultant (SAFe SPC) CERTIFICATE ID: 30476718–4865
Certified Scrum Product Owner (CSPO) (2016) - Scrum Alliance
ITIL Foundation Certificate in IT Service Management (2012) - PeopleCert CERTIFICATE ID: GR750031938DW
UML Modelling using Sparx Enterprise Architect (2008)
Diploma in Business Management (1-year diploma) - 1997 - Damelin College, East London